Privacy Policy

This Privacy Policy describes how Treva Traders Pte. Ltd. (“we”, “us”, or “our”) collects, uses, and discloses information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

Personal Information: When you use our website or make a purchase, we may collect personal information such as your name, email address, mailing address, phone number, and payment information. Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and the date and time of your visit. Cookies: We may use cookies and similar technologies to collect information about your browsing activities and preferences. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and inquiries
To provide customer support and assistance
To improve our products and services
To personalize your experience on our website
To detect, prevent, and address technical issues and security threats

3. How We Disclose Your Information

We may disclose your information to third parties for the following purposes:

To process payments and fulfill orders
To provide shipping and delivery services
To comply with legal obligations or enforce our rights

With your consent or at your direction. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or make purchases. You can also opt-out of receiving promotional emails from us by following the instructions provided in the email.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

Last updated: Mar 2024